I found on this community that if your status is 'User' you can't pay the bill it must be admin. I also can't access billing history (Concerning because in the past it was buried in links even to find and now I have no way to find it at all) I can no longer view or pay my current bill on the website. You can then log out of the owner account and log in to the updated Admin account to resume billing access as normal. You can do this by clicking 'USER' under the Role column of the email ID you are changing, selecting Admin via radial button, then Submit to save your changes. Once you have access to the owner account, go HERE to promote the user account of your choice to admin. To promote an associate account, you will need to log out and recover your primary account login HERE (recover owner password HERE). A user-level account can be promoted if there is one you prefer to use over the primary owner account for billing access, but this will need to be done manually using the instructions below.įor full details on the Mediacom ID management, please go HERE.

For those of you that are no longer able to access the Pay Bill tab and options you will need to log out of the user-level account you are using and log in to the owner-level account in order to gain access or modify your other account settings. Choose Date - select a date for the payment to process.We have noticed that users were recently made aware that they were not using the primary Owner account to log in due to the missing payment option and statement view access once logged in.Due date - payment scheduled for the due date listed.Now - payment scheduled for the current day.Other Amount - pay an amount different than the current balance or statement balance.Statement Balance - Balance due on most recent statement.Current Balance - most up to date current balance as of 8pm CT the night prior.Check ‘Set up Auto-Pay’ if you’d like to use this payment method for an automatic, recurring payment each month.

Check ‘Save payment for Future Use’ if you plan to use this payment method for future payments.

Enter the Credit/Debit Card or Checking Account Info.

If this is your first time paying online, complete the following steps: The role will need to be updated to Admin or Owner in order to access Bill Payment functionality. Please note: ID’s with the role of User do not have access to Bill Payment. Pay Bill offers options to pay your bill, set up a recurring payment, manage your payment accounts, view 12 months of statement history and enroll/manage paperless billing (eco-bill).

Sign in mediacom bill pay